Last updated: 18 October 2026

These terms apply to every purchase you make on baggiva.com. By placing an order, you agree to them. If something here is unclear, message us on WhatsApp and we will explain.

1. Who we are

Baggiva Stores sells men’s shoes, watches and clothing online and delivers across Nigeria. We are based at Ojaja Mall, Lagos, Nigeria. You can reach us on WhatsApp at +234 703 706 4334 or by email at info@baggiva.com.

2. Prices and payment

All prices are in Nigerian Naira (₦). Delivery is free, so the price you see is the price you pay. All online payments go through Paystack, a secure payment platform widely used in Nigeria. You enter your card or bank details on Paystack’s page. Baggiva never sees or stores your full card number, PIN or CVV.

3. Two ways to order

Buy Now: you go to checkout and pay the full price on Paystack. Your order is confirmed once your payment is verified.

Place Your Order: you send us an order request and pay nothing at that point. We confirm your size and that the item is available. You then pay a ₦10,000 commitment fee to secure your order. It is part of your price, not extra. You pay the balance when your item is delivered. Read the full details in our Order Commitment Policy.

4. Availability and product information

We work hard to show our products accurately. Colours can look slightly different on different screens. If an item turns out to be unavailable after you order, we will tell you straight away and refund anything you have paid.

5. Delivery

We deliver to every state in Nigeria at no extra cost. Delivery usually takes 3 to 5 days, depending on where you live. Please give a full address with a landmark and a phone number you will answer. See our Delivery & Returns page for details, and use Track My Order to see where your order is.

6. Returns, exchanges and cancellations

Our full return, exchange, refund and cancellation terms are on the Delivery & Returns page. They form part of these terms.

7. Your personal data

We use your details only to process and deliver your order and to reply to you. We do not sell your data. Read our Privacy Policy for the full details.

8. Our responsibility

We will do our best to deliver exactly what you ordered, on time. If we make a mistake, we will put it right as set out on our Delivery & Returns page. We are not responsible for delays caused by things outside our control, such as road closures, extreme weather or a wrong or unreachable delivery address or phone number.

9. Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last changed. The terms in place when you place an order apply to that order.

10. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria.

11. Contact us

Questions about an order? Message us on WhatsApp at +234 703 706 4334 or email info@baggiva.com.